Frequently Asked Questions


Questions & Answers

How does it work?

Will the Vibe Neck Massager fit me?

Is the Vibe Smart Neck Massager safe?

Do you offer free shipping?

Where do you ship to?

Will I receive a confirmation number when I place my order?

How do I track my order?

How long will it take to receive my items?

Is checkout on this site safe and secure?

How can I pay?

Which currency will I be charged in?

Will I (the customer) have to pay customs, duties, or taxes?

What is your return policy?

What is your privacy policy?

How can I contact you?